FAQ

What's the serving size?
Each individual kit is one full-size adult serving. The serving size is about 20oz, which is about 567g. The noodles take up 4.94 oz or 140g of the total.

 

How should I store the ramen and how long does it keep?
Please place the product in your freezer as soon as possible. Products will stay fresh for more than a month if kept frozen. You can find the exact expiration date on back of each meal kit.

 

What does each meal kit contain?
Paitan Ramen: 1 pouch of soup, 1 bag of noodles, 4 toppings (1 pouch with nori seaweed and 1 pouch with 3 different toppings) will be included per serving. The serving size is about 20oz, which is about 567g. The noodles take up 4.94 oz or 140g of the total.

 

Mazemen: 1 pouch of Sesame vinaigrette, 1 pouch of Supreme Chili Oil, 1 pouch of 100% Organic Roasted Sesame Tahini, 1 bag of noodles, 4 toppings (1 pouch with nori seaweed and 1 pouch with 3 different toppings) will be included per serving. The serving size is about 20oz, which is about 567g. The noodles take up 4.94 oz or 140g of the total.

 

The ramen was not frozen when I opened the package. Can I still eat it?
Unfortunately, no. We do not recommend eating your ramen if it was not frozen upon your unboxing. The reasoning behind this is not only because it might not be safe to consume, but because we take pride in our quality of our products. Thawing frozen products and re-freezing could severely diminish our high quality standards and we want you to only experience the best.

 

Where can I see nutritional information?
You can find the nutritional information on the back of the package. 

 

Are there vegetarian/vegan options?
We do not offer an vegetarian/vegan options as of current due to our limited prep space. However, we do plan on releasing vegetarian/vegan options in the near future.

 

Do you have any gluten-free options?
We do not carry gluten-free ramen currently. But we’re working on it.

 

I'm allergic to...?
Some of our products contain egg, soy, wheat, fish, and/or sesame. Ingredients can be seen on each individual ramen kit page. None of our products contain shellfish, crustacean or peanuts.

Please note that, although we do our best to prevent cross-contamination, we make all of our ramen in a facility where these allergens might be processed. As a result, we do not recommend our products to anyone with severe allergies.

 

Is it safe to boil the ingredients in the plastic?
Yes, the ingredients are sealed inside BPA free, durable sous-vide bags that can withstand freezing and boiling.

 

Do you deliver to me?
We currently deliver throughout the US, except for Alaska, Hawaii, and certain zip codes. 

 

When will the ramen be delivered?
For in-stock items, we expect to be able to ship your order within 5-7 business days. Due to the current situation, please note that orders may be slightly delayed due to the increase in order volume we are experiencing.

 

How is the quality of the food maintained?
We only use the best packaging materials with dry ice to ensure the freshness of the product is maintained until midnight of the day of delivery. Please be sure to place the product in your freezer as soon as you receive it.

 

How much is shipping?
We offer free shipping for all orders over $150. We charge a flat rate of $15 for all orders under $150. We understand that the shipping cost is a bit high, this because all ramen kits are perishable frozen product and we need to package ever package with high quality insulators and blocks of dry ice. In addition all package will be shipped with 2 day shipping service. Therefore, we are actually taking a loss per shipment. We are willing to pay the difference for you because our goal is to let anyone enjoy a bowl of Ken's Ramen anywhere in the nation!

 

What time will the ramen arrive at?
Most orders will be delivered between 9 AM and 8 PM. Tracking services are available by shipping provider.

 

What is Ken's Ramen?
Our mission is to serve the most premium Japanese ramen accessible to every noodle-loving American at the convenience of their home!

 

Are there storefronts?
Our store will be ready soon! Please check out www.kensramen.com for our new store updates!

 

Why is our ramen price on the higher side?
We’ve spent years perfecting and tweaking each ramen recipe to craft our bowls to taste just as great as the best ramen restaurants in Japan, but with the convenience of shipment straight to your house, at the same price.

We craft every bowl of ramen from scratch using meticulous  techniques and precision. All our broth are simmered in small batched using only the most premium ingredients. We use absolutely no additives or flavor enhancers. We believe in bringing out the maximum "Umami" flavor of our product with natural ingredients such as mushrooms and kombu seaweeds. 

When we say our bowls taste restaurant quality, we mean it. So considering that the average Ken’s Ramen bowl is approximately  $17, that stacks up with what you’d pay at a restaurant, before tax and tip. Add in the convenience of guaranteed-fresh home delivery and we’re proud to stand by that price. 

At Ken’s Ramen we take pride in our top of the line products. We craft every bowl of ramen as if we would eat it ourselves! Therefore we use only the highest quality ingredients. We absolutely make zero compromises. As in, we would never sacrifice one drop of quality to cut costs. Profit isn’t our main goal, our mission is to show everyone in America what the maximum potential of the finest ramen tastes like at the convenience of your home!